7u771 Privacy Policy

7u771 operates as an online casino and sports betting platform serving players in Bangladesh. This Privacy Policy describes how 7u771 ("we", "our", or "us") collects, processes, stores, and protects the personal information of individuals ("you" or "the player") who visit, register with, or use the 7u771 platform.

We recognise that your personal data belongs to you. Our role in handling that data carries serious obligations, and we take those obligations seriously. This policy is designed to give you a clear, honest account of our data practices — written in plain English so you can make informed decisions about your relationship with 7u771.

This Privacy Policy should be read alongside our Terms & Conditions, which govern the overall relationship between you and 7u771. Where the Terms & Conditions and this Privacy Policy overlap on a data-related matter, this Privacy Policy takes precedence.

All monetary references in this policy use Bangladeshi Taka (৳). All time references use Bangladesh Standard Time (BST, UTC+6).

7u771 collects several categories of personal data, depending on how you interact with our platform. The categories and specific data points we may collect include:

Identity & Contact Data

• Full legal name as it appears on your government-issued identification document.
• Date of birth (for age verification — 7u771 is a 21+ platform).
• Registered email address.
• Mobile phone number (including the Bangladeshi network prefix).
• Residential address, including district, division, and postcode within Bangladesh.
• Nationality and country of residence.

Identity Verification (KYC) Data

• Scanned or photographed copies of government-issued photo ID (National ID Card, passport, or driving licence).
• Proof of address documents (utility bill, bank statement, or similar).
• Selfie or live photograph submitted for facial verification purposes.
• Source-of-funds documentation where required by our compliance procedures.

Financial & Transaction Data

• Mobile Financial Service account details: bKash, Nagad, Rocket, and Upay account identifiers (typically mobile numbers registered to those services).
• Bank account details where bank transfer is used as a deposit or withdrawal method.
• Deposit and withdrawal history, including amounts (in ৳), timestamps, and payment method used.
• Account balance history and transaction logs.

Gaming & Betting Activity Data

• Games played, bet amounts, win/loss outcomes, and session durations.
• Sports betting markets accessed, odds accepted, and bet settlement outcomes.
• Bonus and promotion participation records, including wagering progress.
• Responsible gaming tool usage, including deposit limits set and time-out periods activated.

Technical & Device Data

• IP address at the time of login and during active sessions.
• Device type, operating system version, browser type, and browser version.
• Mobile device identifiers (where applicable on mobile browsers).
• Geolocation data (country and city level, derived from IP address).
• Session timestamps: login time, logout time, and duration of play sessions.

Communications Data

• Records of Live Chat conversations with 7u771 support agents.
• Email correspondence sent to or received from [email protected].
• Dispute and complaint records, including supporting documentation submitted by you.
• Records of promotional communications sent to you and your response or opt-out status.

7u771 collects personal data through the following channels and mechanisms:

• Direct registration: Data you provide when creating your 7u771 account — including name, date of birth, email, mobile number, and address.
• Account usage: Data generated automatically as you use the platform — including game activity, betting history, and session logs.
• Payment processing: Data provided when you initiate a deposit or withdrawal, including your bKash or Nagad number and the transaction reference generated by the payment processor.
• KYC submissions: Identity and address documents you upload when completing account verification.
• Support interactions: Information you share during Live Chat sessions or email correspondence with our support team.
• Automated technical collection: IP addresses, device identifiers, and session data collected automatically by our platform infrastructure when you access 7u771.io.
• Cookies and similar technologies: Data collected via browser cookies and analytics tools as described in Section 6 of this policy.

7u771 does not collect personal data from third-party data brokers, social media platforms, or external marketing lists. All data we hold about you originates from your direct interaction with the 7u771 platform.

7u771 processes your personal data for specific, legitimate purposes. The table below sets out the primary purposes for which we use your data and the legal basis under which each processing activity is conducted:

7u771 will not use your personal data for any purpose beyond those listed above without first obtaining your explicit consent. Where processing is based on consent, you may withdraw that consent at any time by contacting our support team.

7u771 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Your data is shared only in the limited circumstances described below, and only to the extent necessary for each purpose:

• Game Providers: Third-party software studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive limited technical session data (such as a pseudonymous player token) necessary to deliver their games. These providers do not receive your full identity data, financial account details, or KYC documents.
• Payment Processors: When you initiate a deposit or withdrawal via bKash, Nagad, Rocket, Upay, or a Bangladeshi bank, 7u771 transmits the minimum transaction data required to complete the payment. Payment processors handle their own transaction records under their own privacy policies.
• KYC & Identity Verification Services: Where 7u771 uses a third-party KYC or document verification service, your submitted identity documents and verification data are shared with that service solely for the purpose of completing the verification process.
• Fraud Prevention & Security: 7u771 may share data with fraud detection partners, IP intelligence services, or device fingerprinting providers as part of our ongoing platform security operations. Shared data is limited to technical indicators and does not include game history or financial balances.
• Legal & Regulatory Obligations: 7u771 may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by law, court order, or legally binding governmental request.
• Business Transfers: In the event that 7u771 undergoes a merger, acquisition, or asset sale, player data may form part of the transferred assets. Affected players will be notified via email prior to any transfer of their data to a new controller.

All third parties with whom 7u771 shares data are contractually required to handle that data in accordance with applicable data protection standards and to use it solely for the purpose for which it was shared.

7u771 uses cookies and similar browser-based technologies to operate the platform, remember your session, and improve your experience. The cookies we use fall into the following categories:

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They maintain your login session, protect against cross-site request forgery (CSRF), and ensure that game sessions remain stable. These cookies cannot be disabled without breaking core platform functionality.
• Functional Cookies: These cookies remember your preferences, such as your selected language, display settings, and recently played games. They improve your experience but are not required for the platform to operate.
• Analytics Cookies: 7u771 uses analytics tools to understand how players navigate the platform, which features are used most frequently, and where usability improvements can be made. Analytics data is aggregated and does not identify individual players by name.
• Security Cookies: These cookies support our fraud detection and account security systems by identifying unusual access patterns or device changes across sessions.

Most web browsers allow you to manage cookie preferences through the browser's settings menu. You may block or delete cookies at any time; however, disabling strictly necessary cookies will prevent you from logging into your 7u771 account and using real-money services.

7u771 does not use third-party advertising cookies, retargeting pixels, or social media tracking tags on the 7u771.io platform.

7u771 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply:

• Active accounts: All account data is retained for the full duration of your account's active status with 7u771.
• Closed accounts: Following account closure (whether voluntary or due to a breach of our Terms), 7u771 retains core identity, KYC, and transaction records for a minimum period of five (5) years from the date of closure. This retention is required for anti-money laundering compliance and for the resolution of any post-closure disputes.
• KYC documents: Identity and address verification documents are retained for a minimum of five (5) years following the completion of the KYC process, or five (5) years from account closure, whichever is later.
• Transaction records: All deposit and withdrawal records are retained for a minimum of seven (7) years to meet financial record-keeping obligations.
• Support communications: Live Chat transcripts and email correspondence are retained for two (2) years from the date of the conversation, unless the communication is linked to an unresolved dispute, in which case it is retained until the dispute is fully resolved.
• Marketing data: If you have opted into promotional communications, your marketing preferences and related data are retained until you withdraw your consent. Following consent withdrawal, marketing data is deleted within 30 days.
• Technical logs: Session logs, IP address records, and device data are retained for twelve (12) months from the date of collection.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be attributed to any individual player.

7u771 employs a multi-layered approach to protecting your personal data. Our security programme includes the following measures:

• SSL/TLS Encryption: All data transmitted between your browser and 7u771.io is protected by 256-bit SSL/TLS encryption. This ensures that data in transit — including login credentials, payment details, and personal information — cannot be intercepted by third parties.
• Encrypted Storage: Sensitive personal data, including KYC documents and financial account identifiers, is stored in encrypted form in our databases. Encryption keys are managed separately from the data they protect.
• Access Controls: Access to player personal data within 7u771's internal systems is restricted on a strict need-to-know basis. Staff members only have access to the data categories required to fulfil their specific role. All internal data access is logged and subject to periodic audit.
• Two-Factor Authentication: 7u771 offers two-factor authentication (2FA) to all registered players for additional account security. We strongly encourage all players to enable 2FA via their account settings.
• Penetration Testing & Vulnerability Management: 7u771's platform infrastructure undergoes regular security assessments, including penetration testing by qualified security professionals, to identify and remediate vulnerabilities before they can be exploited.
• Fraud Detection Systems: Automated systems monitor account activity in real time for indicators of fraudulent access, account takeover attempts, and suspicious transaction patterns. Anomalies trigger immediate security reviews.
• Incident Response: In the event of a confirmed data breach that poses a risk to player rights, 7u771 will notify affected players without undue delay and will take immediate steps to contain the breach and prevent further exposure.

While 7u771 implements robust security controls, no digital platform can guarantee absolute security. Players are encouraged to use strong, unique passwords for their 7u771 account and to enable 2FA to reduce the risk of unauthorised access.

As a player whose personal data is processed by 7u771, you have the following rights with respect to your data:

• Right of Access: You have the right to request a copy of the personal data that 7u771 holds about you. We will provide this information within 30 days of a valid request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Minor corrections (such as updating your mobile number or address) can be made by contacting our Live Chat support team directly.
• Right to Erasure: In certain circumstances, you have the right to request that 7u771 delete your personal data. This right is subject to applicable legal retention obligations — for example, we may not be able to delete transaction records that we are required by law to retain. We will inform you of any such limitations when processing your erasure request.
• Right to Restriction of Processing: You have the right to request that 7u771 restrict the processing of your data in certain circumstances — for example, where you contest the accuracy of the data or where you have objected to processing and a determination is pending.
• Right to Data Portability: Where processing is based on your consent or on a contract with you, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data where that processing is based on 7u771's legitimate interests. If you object, we will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (for example, for the receipt of promotional communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of the above rights, please contact our support team via Live Chat or by email at [email protected]. We will acknowledge all data rights requests within 5 business days and provide a substantive response within 30 days. Complex requests may require additional time, in which case we will notify you of the expected timeline.

7u771 is strictly an adult platform. Our services are available exclusively to individuals aged 21 years and above. 7u771 does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from an individual under the age of 21, the following actions will be taken immediately:

• The account will be suspended and access to all real-money services will be blocked.
• All personal data associated with the underage account will be flagged for deletion, subject to any legal retention obligations arising from the transactions conducted during the period of access.
• Any deposits made by the underage individual will be returned to the original payment method after deduction of any applicable processing costs incurred by 7u771.
• Winnings generated during the underage period will be voided in accordance with our Terms & Conditions.

If you believe that a minor has registered an account with 7u771 using falsified age information, please contact our support team at [email protected] immediately so that appropriate action can be taken.

7u771 reserves the right to update or amend this Privacy Policy at any time. All amendments will be published on this page with an updated effective date displayed at the top of the document.

• Where an amendment is material — meaning it significantly affects how we collect, use, or share your personal data — 7u771 will provide at least 14 days' advance notice to registered players via email before the change takes effect.
• For minor clarifications or corrections that do not materially affect player rights, changes may be made without advance notice, though the updated effective date will always be shown.
• Continued use of the 7u771 platform following publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with an amendment, you should cease using 7u771 and may request account closure as described in our Terms & Conditions.
• 7u771 recommends that all players review this Privacy Policy periodically. We suggest checking this page at least once every three months or following any notification of a material change.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a concern about how 7u771 has handled your personal data, please contact our support team using the details below:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week via the 7u771 platform
• Support Hours: Bangladesh Standard Time (BST, UTC+6), 24/7 including all Bangladeshi public holidays

7u771 will acknowledge all privacy-related enquiries within 2 business days and will provide a full written response within 30 days of receipt. If your complaint concerns a data breach or an urgent security matter, it will be treated as a priority and escalated to our security team immediately upon receipt.

If you are not satisfied with 7u771's response to your privacy complaint, you retain the right to escalate your concern to the relevant data protection authority or regulatory body with jurisdiction over your matter. 7u771 will cooperate fully with any such authority in the investigation of a legitimate complaint.